PLAYER SUPPORT

Purrdoku Support

Need help? We're here for you.

Frequently asked questions

The game won't start+

Restart your device, make sure the game is updated, and check that enough storage space is available.

I lost my game progress+

Please contact us with your device details and any information about when the progress was lost.

I have an advertising issue+

Tell us what happened and, if possible, include a screenshot of the ad so we can investigate.

The game is running slowly+

Close other apps, restart your device, and install the latest game and operating system updates.

I have another issue+

We're happy to help. Email our support team with the details listed below.

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Email us at [email protected]. When contacting us, please include: